Shipping Policy

Please read the following conditions. Your use of this site represents acceptance and acknowledgement of the provisions set fourth by the LUVV.VII Celebration Co.

  • Customer is consenting that he/she/they are at least the age of 21 by using this website and a signature by someone at least 21 years of age is required upon delivery.
    • If no government issued photo identification was provided and the package was delivered, all legal responsibility is upon the courier of the package.
    • All shipments from us, regardless of the item, will require an adult signature upon delivery.
  • All orders placed will be shipped within 1 to 5 business days.
  • Shipments placed during Holiday season and federal holidays may take longer to process and ship.
  • LUVV.VII Celebration Co. does not take responsibility for shipment time frames once the package has been handed off to the courier. Shipping or delivery dates are not guaranteed.
  • LUVV.VII Celebration Co. does not ship to PO Boxes, APO/FPO addresses, any ship centers, our outside of the United States
  • Our main warehouses are located in California, Illinois, New York, Texas and Virginia
  • Address changes after the order has been placed is not guaranteed. We will not modify shipping addresses once the order has a tracking number. It is the customer’s responsibility to provide the correct address at checkout.
  • Once the package is in the hands of the courier, it is the customer’s responsibility to track and plan for product arrival.
  • LUVV.VII Celebration Co. reserves the right to cancel or modify a customer’s order at any point in time. In this event, the customer will be refunded for the value of the modification or cancellation.
  • In the event an item is unavailable, a refund for the item(s) will automatically be issued and the remaining ordered items will be shipped. No cancellation or substitutions may be requested once the unavailable item(s) have been refunded.
  • If a package containing an item not purchased through LUVV.VII Celebration Co. is delivered to our warehouse using our shipping label or his/her/their own label, we are not liable for storing nor reshipping/rerouting the item(s). Item(s) may be discarded immediately.
  • If multiple gift messages are purchased in one order, only one message will be included in the delivery. Customers may email us to request a refund for the additional messages if needed.
  • During extreme weather conditions or temperature variances, we want to ensure that the quality of your wine is not impacted. Because of this, we may not offer ground shipping during such weather conditions.

Purchase of Alcoholic Beverages
By ordering with LUVV.VII Celebration Co., you consent that you are at least 21 years old and will pay LUVV.VII Celebration Co. the full amount of the order.

  • You acknowledge that all items purchased on this site are for personal consumption and not for resale.
  • The customer understands and accepts full liability for knowing and complying with local and State laws. Once the items have been shipped, the purchaser is the legal owner of the purchased goods and all liability is lifted from LUVV.VII Celebration Co. and its employees pertaining to the sale and shipment of the goods.

Failed Deliveries
In the event that an order is returned to the shipper due to any of the following reasons:

  • order refusal
  • order cancellation
  • rerouting the package to shipper
  • rerouting package to a different address
  • no pick up from courier location
  • incorrect or incomplete address provided at checkout
  • courier attempted delivery and no one or no persons above the age of 21 was home
  • a chargeback was placed on an order that is in transit
  • lack of accepting order in any way

the customer is liable for all shipping charges, including an additional return shipping fee. Additional credit fees may be included. Initial and return shipping costs are subtracted from the total amount of the order. Refunds are processed within a calendar month of the returned delivery date to LUVV.VII Celebration Co. Specifically:

  • In the case that an order is returned to the shipper due to order refusal, order cancellation, or due to failure of receiving an order in any way: In these cases the customer is liable for all shipping charges. The shipping charges in these cases are not refundable, and the customer is liable for any new shipping charges. If the customer still wants their order due to a failed delivery, he/she/they will need to place a new order.
  • Damages to any cosmetic defects are not covered by shipping insurance. Bottle packaging (i.e. box) is dependent on supply and not guaranteed on every purchase. Photographs of the listed item are not guaranteed to match the delivered product.
  • In the event of a missing or broken item upon delivery, LUVV.VII Celebration Co. requires photographic evidence of the original packaging and items. We will not provide refunds or replacements without photographic evidence. In the event of no photographic evidence, the customer must repackage and return the bottles to the warehouse to receive any store credit or refunds. This includes all orders with insurance. The amount of refund or store credit is at the sole discretion of LUVV.VII Celebration Co.
  • To claim a lost package in transit, a full 7 days must have passed since the last scan or update on the provided courier’s tracking link.
  • LUVV.VII Celebration Co is not liable for any packages that have been stolen. All orders deemed delivered by the courier will not be reshipped or refunded. This includes all orders, with or without shipping insurance. No refunds or reshipments will be issued even if a courier claim is approved for a lost package that has been delivered.

For any questions or inquiries, customers must email or fill out our Connect page. LUVV.VII Celebration Co. will not respond to any other forms of contact at this time. No refunds or replacement bottles will be issued once a claim or dispute has been placed on your order.

LUVV.VII Celebration Co. reserves the right at any time to modify any information on this website without notice. If you disagree with any of the content of this website, please do not use this website.