Please read the following conditions. Your use of this site represents acceptance and acknowledgement of the provisions set fourth by the LUVV.VII Celebration Co.

Please contact us regarding any of our products you deem damaged, flawed, or otherwise unsatisfactory. We will work with you directly to find a satisfactory solution as allowed by law. We may request that you return the unfinished portion of the original bottle along with any shipping materials and a copy of the purchase receipt. Any effort by us to refund, replace, or remediate any issues with one of our products is in no way an admission of guilt or wrongdoing.

All sales are final.
If a cancellation is issued, the order is subject to a 20% cancellation fee. No customer-requested returns are accepted in any way as mandated by law.

  • We will not offer any refunds or reshipments of any items for orders that have been shipped past 15 days.
  • We do not offer refunds on shipping costs as LUVV.VII Celebration Co is not responsible for any carrier shipping delays. In the event that the customer no longer wants the order while the package is in transit, the customer is liable for all shipping charges.
  • LUVV.VII Celebration Co will not provide any refunds for orders that have been submitted with the incorrect shipping address. Once in transit, we will not reroute the package. Address changes are not guaranteed once the order has been placed. Please double check all information prior to checking out.

Damaged Goods

  • Damages to any cosmetic defects are not covered by shipping insurance. Original packaging is dependent on supply and not guaranteed on every purchase. Photographs of the listed item are not guaranteed to match the delivered product.
  • In the event of a missing, broken, or incorrect item upon delivery, LUVV.VII Celebration Co requires photographic evidence of the original packaging and items. Refunds or replacements will not be processed without photographic evidence. For missing item orders, we require a photograph of the box it got delivered in. For broken, damaged, or incorrect items we require photographs of the bottles that clearly show the breakage (Chipped, non-leaking bottles will not be provided with reshipments or a full refund). In the event of no photographic evidence, the customer must repackage and return the bottles to the warehouse to receive any store credit or refunds. This includes all orders with insurance. The amount of refund or store credit is at the sole discretion of LUVV.VII Celebration Co

Incorrect Goods

  • LUVV.VII Celebration Co will require photographic evidence to proceed with any claims. (If the bottle is opened and/or liquid is missing from the bottle in the photograph, no refunds or reshipments will be issued.)
  • In the event the product received is not what was ordered, LUVV.VII Celebration Co will ask for the incorrect item(s) to be returned & delivered to our warehouse via a prepaid return label prior to sending refunds or replacements. All returned bottles must be unopened/undamaged for any refunds or reshipments. Customers may be offered a 20% discount on the retail price of the incorrect bottle to keep. We do not offer discounts of more than 20% off incorrect bottles. If the ordered item is out of stock, a store credit for the amount of the purchased item will be provided.
  • All gift messages that were not paid for will not be included in the shipment nor receive any refunds.
  • Missing bows will be refunded- not reshipped.
  • LUVV.VII Celebration Co does not guarantee the product photographs to look like the delivered product. Please always rely on the product title and description when purchasing.

Corporate/Event Orders

  • In the event a cancellation is requested prior to shipment, a 50% cancellation fee will be issued on the total amount of the order.
  • No cancellations are accepted once the order has been shipped.
  • The policies set fourth across this website apply.

For any questions or inquiries, customers must email or fill out our Connect page. LUVV.VII Celebration Co. will not respond to any other forms of contact at this time. No refunds or replacement bottles will be issued once a claim or dispute has been placed on your order.

LUVV.VII Celebration Co. reserves the right at any time to modify any information on this website without notice. If you disagree with any of the content of this website, please do not use this website.